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Compliment More; Reprimand Less
By BE Staff | Published   | Business Practices | Rating:
Compliment More; Reprimand Less
Alan Loy McGinnis cites an interesting study in his book THE
FRIENDSHIP FACTOR (Augsburg, 1979). A second-grade teacher
complained that her children were spending too much time standing up
and roaming around the room rather than working.

Two psychologists spent several days at the back of the room with
stopwatches observing the behavior of the children and the teacher.
Every ten seconds they noted how many children were out of their
seats. They counted 360 unseated children throughout each 20-minute
period. They also noted that the teacher said "Sit down!" seven times
during the same period.

The psychologists tried an experiment. The asked the teacher to say
"Sit down!" more often. Then they sat back to see what would happen.
Now she commanded her students to sit down 27.5 times in an average
20-minute period, and now 540 were noted to be out of their seats
during the same average period! Her increased yelling actually made
the problem worse. (When she later backed off to her normal number of
reprimands, the roaming also declined to the exact same number
recorded previously in just two days.)

Then the experimenters tried another tack. They asked the teacher to
refrain from yelling "Sit down!" altogether, and to instead quietly
compliment those children who were seated and working. The result?
Children's roaming decreased by 33%! They exhibited their best
behavior when they were complimented more and reprimanded less.

Eleanor Porter said, "Instead of always harping on a man's faults,
tell him of his virtues. Try to pull him out of his rut of bad habits.
Hold up to him his better self, his real self that can dare and do and
win out."

It works for children and it works for adults. There is immense power
in encouragement -- power to make a real difference!


Steve Goodier Publisher@... is a professional
speaker, consultant and author of numerous books. Visit his site for
more information, or to sign up for his FREE newsletter of Life, Love
and Laughter at http://LifeSupportSystem.com.
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BE Staff
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